Privacy Policy

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.


I. MY PLEDGE REGARDING HEALTH INFORMATION

I understand that health information about you and your health care is personal. I am committed to protecting health information about you. I create a record of the care and services you receive from me. I need this record to provide you with quality care and to comply with certain legal requirements.

This notice applies to all records of your care generated by this mental health care practice. This notice describes the ways in which I may use and disclose health information about you. It also describes your rights regarding the health information I keep about you and certain obligations I have concerning the use and disclosure of your health information.

I am required by law to:

I reserve the right to change the terms of this Notice. Any changes will apply to all health information I maintain. The new Notice will be available upon request, in my office, and on my website.


II. HOW I MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU

The following categories describe different ways I may use and disclose health information. Not every use or disclosure in a category is listed; however, all permitted uses and disclosures will fall within one of these categories.

Treatment, Payment, and Health Care Operations

Federal privacy regulations allow health care providers with a direct treatment relationship with a client to use or disclose the client’s PHI without written authorization to carry out treatment, payment, or health care operations.

I may also disclose your PHI for the treatment activities of another licensed health care provider. For example, if I consult with another licensed clinician regarding your care, your PHI may be shared as necessary to assist in diagnosis or treatment.

Disclosures for treatment purposes are not limited to the minimum necessary standard because health care providers need access to complete information to provide quality care. Treatment includes coordination and management of care, consultations, and referrals between health care providers.

Lawsuits and Disputes

If you are involved in a lawsuit or legal dispute, I may disclose health information in response to a court or administrative order. I may also disclose health information in response to a subpoena, discovery request, or other lawful process, but only if reasonable efforts have been made to notify you or to secure a protective order.


III. CERTAIN USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION

Psychotherapy Notes

I do maintain “psychotherapy notes” as defined in 45 CFR § 164.501. Any use or disclosure of psychotherapy notes requires your written Authorization unless the use or disclosure is:

a. For my use in treating you

b. For my use in training or supervising mental health practitioners to improve their skills

c. For my use in defending myself in legal proceedings initiated by you

d. For use by the Secretary of Health and Human Services to investigate HIPAA compliance

e. Required by law and limited to the requirements of that law

f. Required for certain health oversight activities

g. Required by a coroner or medical examiner performing duties authorized by law

h. Necessary to avert a serious threat to the health or safety of you or others

Marketing Purposes

I will not use or disclose your PHI for marketing purposes without your written Authorization.

Sale of PHI

I will not sell your PHI.


IV. CERTAIN USES AND DISCLOSURES DO NOT REQUIRE YOUR AUTHORIZATION

Subject to legal limitations, I may use or disclose your PHI without your Authorization for the following purposes:


V. USES AND DISCLOSURES REQUIRING OPPORTUNITY TO OBJECT

Disclosures to Family or Others Involved in Your Care

I may disclose your PHI to a family member, friend, or other person involved in your care or payment for care unless you object. In emergency situations, consent may be obtained retroactively.


VI. YOUR RIGHTS REGARDING YOUR PHI

You have the following rights:


EFFECTIVE DATE

This Notice of Privacy Practices is effective March 2026.

Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have specific rights regarding your protected health information. By agreeing to this form, you acknowledge receipt of this Notice.


Messaging Terms & Conditions

You agree to receive informational messages (such as appointment reminders or account notifications) from Talk Therapy Counseling Services, PLLC.


Mobile Messaging Privacy Policy

Information Collected:

We may collect information such as your name, phone number, and email address.

Use of Information:

We may use the information collected to provide services requested, including scheduling, billing, customer service, appointment reminders, and other administrative communications.

Sharing of Information:

We may share information with payment processors or legal authorities as necessary to perform services or comply with the law. Your mobile information will not be shared, sold, rented, or used for marketing or promotional purposes. All policies comply with CTIA Guidelines 5.2.1. You may request removal of your information at any time by contacting us via our email address.

How to Request Your Records

How to Request Your Health Care Records

Clients have the right to request access to their health care records.

To request your records:

Submit a written request by email to the platform you use to access therapy: 

If you use Rula you can request your records at [email protected]

If you use Sondermind, please use the following link: https://help.headspace.com/hc/en-us/articles/42256127648411-How-do-I-request-my-medical-records-from-my-SonderMind-provider#:~:text=You%20can%20choose%20to%20have,representative%20(as%20defined%20by%20HIPAA)

If you use Mindful Therapy Group, you can request your records at https://mindfultherapygroup.com/records-request/

  1. Include your full name, date of birth, and the specific records you are requesting.
  2. Requests may be subject to identity verification and applicable fees as permitted by law.
  3. Records will be provided within the timeframe required by Texas law.

If you have questions about requesting records, please contact the practice directly using the contact information listed on this website.

How to Make a Complaint

How to Contact the Texas Behavioral Health Executive Council

If you would like to contact the Texas Behavioral Health Executive Council (BHEC), which oversees behavioral health licensing boards in Texas, you may do so using the information below:

Texas Behavioral Health Executive Council

Website: https://www.bhec.texas.gov

Contact Page: https://www.bhec.texas.gov/contact-us

The Council can provide information about licensure, regulations, and the complaint process.

How to File a Consumer Complaint

If you believe your rights have been violated or you wish to file a consumer complaint, you may contact the Office of the Texas Attorney General’s Consumer Protection Division.

You can file a complaint online at:

https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

This process is independent of the practice and allows consumers to raise concerns related to services provided in Texas.

These disclosures are provided in accordance with Texas House Bill 4224 and Texas Health & Safety Code §181.105